The Global Insight

Featured Article

What do you expect when you graduate?

What to Do Now You’ve Graduated Take a break and go traveling. After working so hard during your degree, you definitely deserve a break. Continue your stu...

Read Full Article Browse environment

Knowledge Base

Latest insights and tutorials from the The Global Insight team.

What types of information should a ticket contain?

What info should help desk call tickets contain? Caller’s name and phone number. Caller’s location or address. The equipment affected. A full but concise ...

What are the difference between retailers and wholesalers?

The primary difference between wholesale and retail is that the former is a business-to-business model and the latter a business-to-consumer model. In a w...

What could I do differently to improve?

Here are a number of ways you can make significant improvements by doing things differently: Take the opposite approach. Eliminate one goal. Modify your r...

What is organized retail in marketing?

Organized retailing is the process of selling goods or merchandise all under one roof in a fixed location such as a departmental store, hypermarket, super...

What is the repetition of a phrase called?

An anaphora is a rhetorical device in which a word or expression is repeated at the beginning of a number of sentences, clauses, or phrases. What is it ca...

What qualities make a good customer service agent?

7 Must-Have Qualities of a Stellar Customer Service Rep Problem-Solving Skills. The number one skill you need to excel in customer service is problem-solv...

Is Family Day a paid holiday in Ontario?

Although Family Day is not a national statutory holiday, it is only observed in New Brunswick, Ontario, Saskatchewan, Alberta and British Columbia on the ...

What is the purpose of a halfway house?

The primary focus of halfway houses is to help reformed convicts gain self-sufficiency and to treat those with mental disorders. Many halfway houses offer...

What does incentive mean in sales?

sales incentive. noun [ C ] COMMERCE, MARKETING. money or a reward offered to salespeople for selling a particular amount of goods or services: Our new sa...